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Purchases

Subscriptions

  • What are Power top-ups?
  • How does the subscription plan work and what are the advantages?
  • How can I manage my subscription?
  • Will my Docsity subscription renew automatically?

Invoicing

  • I requested an invoice, where can I find it?
  • I placed an order without requesting an invoice, can I still receive it?
  • I requested an invoice but it looks like it’s still pending. What should I do?

Refunds

  • How can I request a refund for a purchase made through Docsity?
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