Purchases

Subscriptions

• What are Power top-ups?
• How does the subscription plan work and what are the advantages?
• How can I manage my subscription?
• Will my Docsity subscription renew automatically?

Invoicing

• I requested an invoice, where can I find it?
• I placed an order without requesting an invoice, can I still receive it?
• I requested an invoice but it looks like it’s still pending. What should I do?

Refunds

• How can I request a refund for a purchase made through Docsity?