If you need to update your phone number on Docsity, follow these steps:
- Open the side menu in the top-right corner and click on Account Management.
- Navigate to the Profile Settings page.
- Scroll down to the Phone Number section and click the Edit button.
- Enter your current phone number and the new phone number you wish to use, then click Send Code.
- A temporary code will be sent to your new phone number. Enter the code in the designated field and click Validate.
What if I don’t remember the phone number linked to my account?
If you no longer remember the phone number associated with your Docsity account, you can request assistance by contacting us. Please include the following information in your request:
- Use the subject line: "Phone Number Change".
- Provide your Docsity username.
- Include your new phone number.
- State the reason for the change.
- Mention an approximate date when you created your account.
To ensure the security of your account, processing your request may take up to 48 hours. We may ask for additional details to verify your identity.
For more information about how we handle your personal data and your rights, please refer to our Privacy Policy.
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